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Communication Center
What's new in PetPoint from 7/22/2016

Untitled Document Scheduled Maintenance Planned for Sunday, July 24th - Completed
To our valued shelter partners,

We will be performing required maintenance in the PetPoint Software System on Sunday, July 24, 2016 between the hours of 10 pm and 6 am Eastern. Please note the earlier than usual time. During this time, the system may be unavailable, users may receive error messages, they may be returned to the login page, or the system may freeze.

Now Live: Changes to Opt-In Consent for ALL clients
Pethealth is dedicated to protecting privacy and insuring that personal information is kept current, confidential and secure. We are committed to strict guidelines of confidentiality and security to responsibly safeguard our customer's information. We have completed the updates to our Opt-In Consent design and language for all PetPoint clients beginning today, Tuesday, July 19, 2016.

The new Opt-In Consent design and language, now called "Client Communication Consent" will now display in the following modules:
  • Outcome > Adoption
  • Outcome > Return to Owner/Guardian
  • Outcome > Clinic
  • Outcome > Service
  • Schedule
  • Care Activity
  • Hotline
  • Follow Up
Please click here to find further details on this change.

Now Live: Changes to 24PetWatch Pet Insurance for U.S. clients
Pethealth, provider of 24PetWatch Pet Insurance, is making the transition from our current underwriter, Praetorian Insurance Company, to The North River Insurance Company. The process of moving to a new underwriter will require us to temporarily suspend offering the 24PetWatch Pet Insurance products, both the Gift of Insurance and our Core product.

We know the Gift of Insurance is valued by your organization and adopters – so we’re happy to report that there is a plan in place throughout the transition. As of June 29th, 2016 through to September 2016 we are offering products from the Hartville Pet Insurance program underwritten by the United States Fire Insurance Company, including a Trial product for adopters that will provide 30 days of accident coverage at no upfront cost. 
Please click here to find further details on this change.

Advanced Builder Tools - Become a Builders Expert
Are you ready to learn the ins and outs of Builders? Need to make more in-depth reports? Want to create specialized reports? Then come join us for Advanced Builder Tool sessions. In these sessions, our expert PetPoint Trainers will demonstrate and walk you through the more advanced functionality Builders offers. Come learn to create the reports you have always wanted.

Advanced Builder Tools - Session Overviews, Dates, and Times:
    Capturing Chained Creations
    Creating reporting “Chains” can allow you to see multiple reports in one awesome creation! Learn how to use this functionality like a pro in this informative session.
    • Thursday, July 28th at 12:00 pm EDT
Click here to sign up. Space is limited, so be sure to sign up today!

Upcoming Learning Lab Webinars:
    Enterprise Builder Basic Workshop:
    Join us for this four part series running weekly each month. We start with Basics-101 and graduate to Custom Kennel Cards, Documents and Crosstabs. Click the link below to see session days/times and to register.
    Enterprise Advanced Builder Workshop:
    In our advanced classes, we will take a closer look at the details of Builder creation and help you unlock the secrets of formulas, filters, filling in a template and combined reports. Click the link below to see session days/times and to register.
Click here to register and learn more about all of our online learning opportunities. classes.
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Tuesday, July 26, 2016